What information is used for
Enquiry details are used to assess the job, prepare a quote, arrange a visit if needed and respond about the requested work. Information is not asked for unless it helps with those practical steps.
Privacy
Privacy information for quote requests, contact details and website use
When you call, message, or use the enquiry form, the business receives the information needed to review the job and reply. That can include your name, phone number, email address, postcode or site location, the type of work required and any notes or photos you choose to send.
How information is received
Contact can happen by phone, WhatsApp or the website enquiry form. If you use the form, the details are submitted through the site so the team can review them directly.
How long information is kept
Quote and contact information is kept only as long as it remains useful for handling the enquiry, communicating about the job, keeping basic business records or meeting normal legal and accounting needs.
How to get in touch
If you want to ask about the information held in relation to your enquiry, use the main contact routes on the site and the business can respond through the same practical channels used for quoting.